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Middle Child Syndrome

By Jen Monroe People often laugh at the term or phrase “Middle child syndrome” but as a middle child myself, I can tell you this phenomenon really does exist! Even at the age of 30, I still find myself...

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Is it covered?

By Ken Kukral Over my 27 year career in insurance one of the most common questions I have received is the question on “is it covered?”.   I get asked this question when: - After a claim has happened...

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A wee bit of Irish Folklore

By Cathy Thurber My favorite non-religious holiday is here – St. Patrick’s Day!  Now, I’m Irish every day (noted by my red hair, freckles and temper) but I truly love to celebrate the wearin’ o’ the...

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A Rainy Day Playlist

By Jen Monroe Spring is quickly approaching, which means in most places so is the rain. Being from Cleveland, the rain is actually a welcomed change from the snow we’ve been blasted with over the last...

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Starting insurance enhancement discussions with your clients

By Ken Kukral One of the things I like most about being a Certified Insurance Counselor (CIC) is that once a year I get to go to an “update” class.  They usually go through the ISO changes to the main...

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How Old is Too Old?

By Cathy Thurber The Tooth Fairy is not real!  We finally have no more believers in our household that a small fairy comes to take your baby teeth back up to heaven.  My nearly 11-year old son at long...

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Does your insured have a duty to read their policy?

By Ken Kukral Much like the argument that ignorance of the law does not excuse you for breaking the law, a recent court decision in NY eroded that defense a bit recently. I read an article on this and...

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Boy Band Believer

By Cathy Thurber A text from me to my 15-year old daughter: “That moment when you leave the car running in order to hear the end of a One Direction song playing.  And you’re 40 years old.” God help me....

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What limits should I carry?

By Ken Kukral With the recent disaster in West Texas the debate has surfaced on what limits should an account carry?  Having only one million limits for a hazardous risk is now being labeled as...

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Living “Screen Free” for a week

By Jen Monroe I read recently, that some elementary schools have their students make a pledge to stay “Screen Free” for one week, meaning no TV, Computers, Video Games or games on cell phones for one...

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Clean Eating for Dirty Bodies

By Cathy Thurber I follow a lot of serious fitness people on Instagram.  One thing I’ve noticed is that so many of them talk about “clean eating.”  Being as I need to really shed some pounds myself,...

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Twitter- More Than Just Basic Social Media

By Jen Monroe In 2009, when I originally signed up for Twitter, I did it for the sole reason that celebrities and influential people/ brands in the US were talking about it. Mostly, I wanted to see...

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Infographic: Ideas to Stay Healthy In the Workplace

Click to enlarge for some ideas for a Healthy Workplace! Share on Facebook

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But I have never written an account like that!

By Ken Kukral Having over 27 years of insurance experience under my belt, I feel like I still have a lot to learn.  I try to learn everything I can about different kinds of risks and different coverage...

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First Look. What does an underwriter look for in their initial look at a new...

By Ken Kukral I believe my success as a broker goes hand in hand with the empathy I have with my underwriters.  I try to look at accounts as if I was in their shoes and anticipate what they are going...

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Me vs My Age

By Cathy Thurber Getting old SUCKS.  Things just don’t work the same, even when I expect them to.  Case in point, a few weeks ago I was playing a softball game with my co-ed team when I had a wonderful...

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Back to certificates again.

By Ken Kukral Having to issue certificates of insurance is a normal activity in most agencies.  Especially of you are weighted towards commercial lines.  We don’t get paid to do them but it is part of...

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We’ll miss you, Jean

by Cathy Thurber Soon – very soon – a good friend of mine will be leaving to go back home.  Jean is, in fact, a good friend to most of us here at IEA.  While I will truly miss her every day, I’m so...

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Carrier Rating Downgrade Handling

By Ken Kukral It seems that lately there have been a few rating downgrade by AM Best.  It is my own personal opinion that their reluctance to downgrade a carrier from an A- to the B’s (B++, B+, B or...

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Library Love

By Cathy Thurber Libraries – they are my favorite place.  When I walk into a library I immediately relax.  I just love the smell of books.  I like to be able to wander the stacks and find something...

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